Expand Your Horizons Academy (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This policy, together with our terms of use and any other referenced documents, sets out the core principles governing the collection, processing, and security of your personal data.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will handle it. We collect certain basic information when you visit our website and recognize the importance of keeping that information secure and transparent.

This policy applies only to our website. If you leave our website via a link or otherwise, you will be subject to the privacy policies of the respective website providers. We have no control over those policies or terms, and it is your responsibility to review them before proceeding.

1. INFORMATION WE MAY COLLECT FROM YOU

- We may collect and process the following data:

- Information provided by filling in forms on our site.

- Details provided when registering as a user, subscribing to our services, or requesting assistance.

- Information submitted when reporting an issue with our website.

- Records of correspondence when you contact us.

- Responses to surveys used for research purposes (optional participation).

2. YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:

- Access, Correction, and Deletion: You may request access to, correction of, or deletion of your personal data by emailing us.

- Object to or Restrict Processing: You may object to the processing of your personal data or request that we restrict processing.

- Data Portability: You may request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

- Opt-Out of Marketing: You may opt out of marketing communications via the “unsubscribe” link in emails or by contacting us directly.

- Withdraw Consent: You may withdraw consent for processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

- Lodge a Complaint: You have the right to lodge a complaint with a data protection authority if you believe your data protection rights have been violated.

We respond to all inquiries regarding these rights in compliance with applicable data protection laws.

3. IP ADDRESSES AND COOKIES

- We may collect information about your device, including IP address, operating system, and browser type.

- This data is used for system administration and to generate aggregated statistics. It does not identify individuals and is not shared with third-party advertisers for personal identification.

- You may refuse cookies by adjusting your browser settings; however, this may limit certain website functionalities.

- Unless you have modified your browser settings to refuse cookies, our system will issue cookies upon visiting our site.

4. WHERE WE STORE YOUR PERSONAL DATA

- All information you provide to us is stored on secure servers.

- Payment transactions are encrypted for security.

- If you have a password for accessing parts of our site, you are responsible for keeping it confidential.

- Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. USES OF THE INFORMATION

We use the collected information for:

- Ensuring our website content is displayed optimally.

- Providing the information, products, or services you request from us.

- Fulfilling contractual obligations.

- Enabling interactive features of our website when you choose to use them.

- Notifying you about changes to our services.

6. AUSTRALIAN PRIVACY ACT 1988 COMPLIANCE

We comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs). We will not share your data with third parties without your consent. Users can update their information at any time by logging into their profile and accessing the “Account Info” page.

7. YOUR RIGHTS

- You can opt out of marketing communications by checking the appropriate boxes when submitting your data or by contacting us at any time.

- You have the right to prevent the processing of your personal data for marketing purposes by contacting us via email.

- Affiliate Partners: Our website may contain links to partner, advertiser, and affiliate websites. These sites have independent privacy policies, and we are not responsible for their policies or content. Please review their privacy policies before providing personal data.

Affiliate Partners: Our website may contain links to partner, advertiser, and affiliate websites. These sites have independent privacy policies, and we are not responsible for their policies or content. Review their privacy policies before providing personal data.

8. CHANGES TO OUR PRIVACY POLICY

- Any changes to our privacy policy in the future will be posted on this page.

- Where appropriate, we will notify you via email.

- We recommend checking this page periodically for any updates.

9. YOUR CONSENT

By using our website, you agree to this privacy policy and its terms. If you do not agree, please refrain from using our website.

CONTACT

You can contact us from 9 AM – 5 PM AEST, Monday – Friday, at [email protected]. We welcome your questions, comments, and requests regarding this policy.